Privacy policy

 

Last updated: [06/01/2022]

This privacy policy applies between you, the user of this Website, and Galeyan Trade and Services Ltd (trading as Galeyan Design), the owner and operator of this Website.

We take your privacy seriously and are committed to protecting your personal data in accordance with the UK GDPR and applicable data protection laws.

1. Company details (Data Controller)

Galeyan Trade and Services Ltd
Trading name: Galeyan Design
Registered in England and Wales (Company No. 14471814)
Business address: 7, 3 St Augustine Road, NW1 NRL, London, United Kingdom
Email: cenkarkin@galeyandesign.com

For data protection purposes, we are the Data Controller.

2. Data we collect

We only collect personal data that you provide to us directly when using our website. This may include:

  • Full name
  • Email address
  • Delivery and billing address
  • Telephone number
  • Order and payment information (payments are processed securely by third‑party payment providers; we do not store card details)
  • Technical data such as IP address, browser type, device information, and website usage data (via cookies)

3. How we collect data

We collect data:

  • When you place an order on our website
  • When you contact us via email or contact forms
  • When you subscribe to marketing communications (where consent is given)
  • Automatically through cookies and similar technologies

We do not collect data offline, by post, or by fax.

4. How we use your data

We use your personal data only where legally permitted, including:

  • To process and fulfil your orders
  • To communicate with you about your order or enquiries
  • To provide customer support
  • To manage returns or refunds
  • To improve our website and services
  • To send marketing emails where you have consented

5. Legal basis for processing

We process your data under the following legal bases:

  • Contract – to fulfil orders placed by you
  • Legal obligation – for accounting and tax purposes
  • Legitimate interests – to improve our services and website
  • Consent – for marketing communications

6. Sharing your data

We may share your data only with trusted third parties necessary to operate our business, such as:

  • Website and hosting providers
  • Payment processors
  • Delivery and courier services
  • Email and customer support platforms

All third parties are required to handle your data securely and in compliance with data protection laws.

7. Data security

We use appropriate technical and organisational measures to protect your data, including secure servers and restricted access.

If you believe your data has been compromised, please contact us immediately at cenkarkin@galeyandesign.com.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact cenkarkin@galeyandesign.com.

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Cookies

Our website uses cookies to ensure functionality and improve user experience. You can manage cookie preferences via your browser or cookie banner.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.